Company Name: Marlene Ward & associates Telephone: Fax: Cell Phone: Email: marlenemarleneward.com Website:

Course Title:   Listen to lead

The average leader ignores, forgets, or misinterprets at least 75% of what he or she hears.

The goal of “Listen to Lead” is to provide answers to frequently asked questions about why listening is the most important skill for leaders and managers, there can be no ‘part-time’ listening.

Of all the major competencies of a leader and manager, the first is the willingness, ability, and self-discipline to LISTEN – Dr Peter Drucker.

Your listening competence is a key factor in determining both personal and professional success. As technological advances make the collection, processing, and retrieval of information more and more sophisticated, the need to analise, synthesize, make decisions, create appropriate messages, and communicate them effectively requires a high degree of listening skills.

Details:

    *      Achieve your leadership objectives by applying the time-tested and proven, practical and priceless Ten Golden Rules</li>
    *      Strengthen your relationships on a consistent basis by listening for specific information
    *      Identify and measure your predominant listening response
    *      Summarise the main point of every communicate to which you listen
    *      Build a ‘Listening Organisation’ by daily teaching and modeling the ten action steps
    *      Create a positive listening environment in your workplace, home, and in social settings

Attendees:

People who want to build and maintain relationships with internal and external customers, colleagues, management, family, and friends. Anyone who wants to take responsibility for effective communications

Course Title 2 Listen to lead Classification Business -> Communication Course Requirements Price Notes

Course Information Location Gauteng - Johannesburg Course Type Customised Start Dates Length of Course Final Registration Date

Contact Details Name MW Training Phone Email marlenemarleneward.com