Company Name: Drum Beat Academy Telephone: Fax: Cell Phone: Email: infodrumbeatacademy.co.za Website:

Course Title:   Protocol & Etiquette

This course is a must for all events staff and banqueting staff. How do you treat VIP’s and international guests. What not to do so that you will not offend your guests.

Course content:

National and international
Rules that applies if you have international guest attending your function
Correct ways of greeting and serving these guests
VIP guest – how to treat them – from parking to bodyguards
Heads of states – how to treat them
Safety and security
Cultures in SA – Muslim, Jewish, Hindu etc
Fasting/Breaking of fasts etc
Good plain old etiquette for all to know and remember

Course Title 2 Protocol & Etiquette Classification Tourism & Hospitality -> Service Basics Course Requirements Students should have a basic comprehension of English. Basic reading and writing skills are required. Price R1800.00 VAT Incl. Notes

Course Information Location Gauteng - Pretoria Course Type Weekend Start Dates 28 May 2011 Length of Course 1 Full Day Final Registration Date 27 May 2011

Contact Details Name Mart Van Der Walt Phone 012 460 9585 Email martdrumbeatacademy.co.za