Company Name: Strawberry Training Telephone: Fax: Cell Phone: Email: craigsberry.co.za Website:

Course Title:   Professional Receptionist Course

First impressions last and your reception is your clients’ window to your organisation. A professionally trained assertive receptionist or frontline employee is essential. Whether answering the switchboard or handling a difficult client, it should be done with the utmost respect for confidentiality and discretion, a positive attitude and dependability. Our Frontline and Receptionist Course will transform your receptionist into a welcoming, professional and dynamic individual and a brand ambassador to welcome your guests.

Learn Advanced Receptionist Skills

WHO SHOULD ATTEND ?

Switchboard Operators , Receptionists and Anyone Else Working in the Frontline

COURSE CONTENT

·     ANSWER THE TELEPHONE
·     HANDLE DIFFICULT CUSTOMERS
·     TELEPHONE AND COMMUNICATION SKILLS
·     ASSERTIVENESS
·     HOW TO SELL THE COMPANY
·     CUSTOMER CARE AND SERVICE EXCELLENCE
·     COMPANY IMAGE
·     TIME AND STRESS MANAGEMENT
·     MOTIVATION
·     ATTITUDE
·  AND MUCH MORE

This is offered either as a Public or an Inhouse Course (Inhouse: 6 or more delegates are required).

Course Title 2 Professional Receptionist Course Classification Secretarial -> Receptionist Course Requirements No Requirments Price Discounted Price is R2380 + Vat Notes

Course Information Location COUNTRYWIDE Course Type Customised Start Dates Length of Course 1 Day Final Registration Date

Contact Details Name Craig Phone Email craigsberry.co.za