Company Name: Strawberry Training Telephone: Fax: Cell Phone: Email: craigsberry.co.za Website:

Course Title:   PA / Secretarial Course

A Personal Assistant or Secretary should be a capable “right hand” to any manager. Keeping a manager efficiently and effectively organised, on track, and on time is often quite a challenge. This course is ideal for those needing to improve their administrative assistant skills, delegating, teamwork and filing skills. During this course, participants will learn how to deal with difficult people, stress management, time management and much more that will allow them to stay in control, be assertive and confident no matter how hectic the day gets.

Learn the Advanced Skills and Techniques in becoming a Dynamic Secretary / PA

WHO SHOULD ATTEND ?

Secretaries, PA’s, Office Managers, Administrative Support Staff, Receptionists and Office Assistants.

COURSE CONTENT

·     MOTIVATION
·     TIME AND STRESS MANAGEMENT
·     CUSTOMER CARE AND SERVICE EXCELLENCE
·     DELEGATING
·     ASSERTIVENESS AND CONFIDENCE
·     TEAM WORK
·     MINUTE TAKING
·     DEALING WITH DIFFICULT PEOPLE
·     FILING AND SYSTEMS
·     TELEPHONE AND FRONT LINE SKILLS
·  AND MUCH MORE

This is offered either as a Public or an Inhouse Course (Inhouse: 6 or more delegates are required).

Course Title 2 PA / Secretarial Course Classification Secretarial -> Personal Assistant Course Requirements No Requirements Price The Discounted price is R2380 + Vat Notes

Course Information Location COUNTRYWIDE Course Type Customised Start Dates Length of Course 1 Day Final Registration Date

Contact Details Name Craig Phone Email craigsberry.co.za