Company Name: Simphumelele-Zacron and NORCAZ Academy Telephone: Fax: Cell Phone: Email: eventszacron.co.za Website:

Course Title:   Mentoring and Coaching for Peak Performance

This workshop is about working with individuals on organisational structure, issues and challenges. As a Manager / Business Coach you work with individuals to develop high performance behaviours to achieve their own and the organisation's full potential.

This workshop will deal with managers on organisational structure, issues and challenges. It will assist you to work with individuals to develop high performance behaviours to achieve their own and the organisation's full potential.

This workshop will transform managers into successful team coaches who can empower their people to work more effectively together.  Effective coaching maximises the performance of all role-players: staff, managers, customers and suppliers. By coaching in the workplace, staff can motivate, guide and support one another in developing high performance behaviours.

The challenges

Many managers underestimate the abilities of their team, so the team under performs. Management courses can provide the skills, but a manager's underlying beliefs and attitudes can sabotage their efforts.

The solution

This workshop will explore methods to managers and coaches on how to develop successful teams. Participants are encouraged to question their perceptions and beliefs about individuals and to structure feedback and expectations in the context of future potential rather than past performance.

The benefits of this course will:

* Improve motivation and trust within their teams
* Increase job satisfaction
* Give you guidelines on how to transform your workforce into successful high performing teams.

Participants will learn how to:

* Differentiate between mentoring and coaching
* Adopt new people-management behaviours
* Use a coaching paradigm to constantly unlock individual potential
* Describe the role of a coach and a mentor
* Describe how mentoring and coaching can benefit themselves, others and the entire organisation and foster a supportive environment
* Fully capitalise on the management skills already learned
* Develop a performance-focused coaching style to enhance self-responsibility and independence
* Exercise and use coaching styles to encourage dependence
* Set goals that will lead to the commitment and ownership to achieve them
* Structure feedback to create a motivating learning experience rather than a judgmental experience
* Demonstrate a variety of asking and listening techniques to coach and mentor others formally and informally
* Use the key actions to conduct a coaching session and to give constructive feedback
* Define constructive feedback
* Use various techniques for receiving constructive feedback
* Identify behaviours that reinforce people's efforts to achieve organisational goals and objectives
* Effectively recognise people at all levels of the organisation
* Plan for effectively recognising the efforts of others to sustain and encourage productive performance
* Rate and rank work responsibilities and identify work priorities
* Improved business results by changing others behaviour;
* Develop long-term action plans for individual team members and tracking staff's progress

Course Title 2 Mentoring and Coaching for Peak Performance Classification Business -> Coaching Course Requirements Price FEE: R4,200.00 excl. VAT (R4,788.00 incl. VAT) GROUP BOOKING FEE: 5 delegates - R17,500.00 excl. VAT (R19,950.00 incl. VAT) IN-HOUSE OPTION (countrywide): 10 delegates - R25,000.00 excl. VAT (R28,500.00 incl. VAT) Notes

Course Information Location Western Cape - Cape Town Course Type Workshop Start Dates 23-24 February 2011 Length of Course 2 days Final Registration Date

Contact Details Name Ronell Phone 073 291 0450 Email eventszacron.co.za