Company Name: Simphumelele-Zacron and NORCAZ Academy Telephone: Fax: Cell Phone: Email: eventszacron.co.za Website:
Course Title: Arbitration: Your Winning Strategy for disputes
Improve your skills in dealing with an ARBITRATION to ensure that you come out as the winner and not the loser
Introduction:
Almost every employer ends up some time or another in an ARBITRATION concerning a DISPUTE with an employee. Improve your skills in dealing with an ARBITRATION to ensure that you come out as the winner and not the loser.
OBJECTIVE:
This interactive programme will equip you with the essential skills that you need to participate fully in arbitration proceedings.
COURSE OUTLINE:
The Context of Arbitration
- Definitions of arbitration
- Different types of arbitration
- The role of the Labour Relations Act
- The role of the Arbitration Act
- The types of disputes, which are referred to arbitration
- The arbitration agreement and terms of reference for arbitrators
An Overview of the Law of Unfair Dismissal
- Definition of dismissal
- Procedural and substantive fairness considerations in cases of dismissal for misconduct and for poor performance
The Arbitration Process
- Visualizing the arbitration
- Stages in the arbitration process and their purposes
- Possible problems at each stage in the arbitration process
- Preparing for arbitration
- Opening statements
- Narrowing the issues
- Principles of evidence in arbitration
- Examination, cross-examination and re-examination
- Closing statements
The Arbitration Award
- The decision-making process
- Mitigating and aggravating factors
- The structure of an arbitration award
- Possible remedies
- Appeal and review
Role Plays
- Presenting a case in arbitration
WHO SHOULD ATTEND?
- Executive Directors of small to medium businesses
- HR and IR professionals with limited exposure to labour law
- HR Practitioners
- Line Managers - Operational Managers and others responsible for labour law matters