Company Name: EPT Aviation Telephone: Fax: Cell Phone: Email: infoeptaviation.com Website:

Course Title:   Crew Resource Management (CRM) Training

Curriculum Topics to be contained in an Initial CRM Training Course:
 
• Induction
• Internal and External Influences on Interpersonal Communications
• Barriers to Communication
• Listening Skills
• Decision Making Skills
• Effective Briefings
• Developing Open Communications
• Inquiry, Advocacy and Assertion Training
• Crew Self-Critique
• Conflict Resolution
• Team Building and Maintenance
• Leadership and Followership Training
• Interpersonal Relationships
• Workload Management    
• Situational Awareness
• How to Prepare, Plan and Monitor Task Completions
• Workload Distribution
• Distraction Avoidance
• Individual Factors
• Stress Reduction
• Risk, Threat & Error Management

FOR FLIGHT DECK & CABIN CREW MEMBERS

Course Title 2 Crew Resource Management (CRM) Training Classification Aviation -> Crew Resource Management Course Requirements REGISTRATION INFORMATION & REQUIREMENTS: Only persons over 18 may apply I.D. Book and/or passport Matric Certificate required Proficient in water Able to speak, read & write English Class 2 Medical Certificate Price PLEASE NOTE: EPT Aviation Training requires a 50% deposit prior to commencement of training. Notes COURSES INCLUDE: All training material Training on Interviewing Skills Compiling of Curriculum Vitae

Course Information Location Gauteng - Kempton Park Course Type Full-time Start Dates Length of Course Final Registration Date

Contact Details Name EPT Aviation Phone +27 (0)72 149 5997 Email infoeptaviation.com