Company Name: Institute of Secretarial Studies Telephone: Fax: Cell Phone: Email: infosecretarialstudies.co.za Website:

Course Title:   Professional Business Writing Protocol

 
COURSE OVERVIEW

In today’s busy working environment it is essential to produce clear, reader-friendly business writing to tight deadlines.  Many professionals working in large international companies have excellent spoken communication skills but lack confidence when writing business documents. 

Our business writing and minute taking course, Effective Minute taking Protocol, will enable delegates to professionalise their writing skills through presentation and discussion of key elements of good business writing such as planning, style, audience awareness, punctuation and language choice.  You will also analyse and practice writing a range of documents including professional correspondence, business reports, minutes of meetings and tenders and proposals.
 
OBJECTIVES AND LEARNING CONTENT
 
By the end of this course you will learn how:
 
Ø      To learn the value of good written communication.
Ø       To learn how to write and proofread your work so it is clear, concise, complete, and correct.
Ø       Revisit the rules of good grammar and clear communication.
Ø       Improve sentence construction and paragraph development.
Ø      Develop effective business letters for tough situations.
Ø       Discuss e-mail etiquette.
Ø      Develop an appropriate writing style and format for your letters, business cases and reports.
Ø      Recognize standard ways of documenting materials.
Ø       Apply these skills in real work applications
Ø       Learners will be able to draw up an agenda and produce professional, concise and accurate minutes for formal and informal meetings
Ø       The learner will be aware of the various types of minutes
Ø      They will understand that the important criteria for effective meetings should be to encourage effective communication and understand the importance of their role in that process
Ø       Demonstrate an understanding of the rules of grammar, tenses most frequently used in business grammar, vocabulary and punctuation rules.
Ø       Use specific style and format in transcribing minutes of meetings.
Ø      Work proactively and productively with the chairperson in preparation of the agenda and preparation for the meeting.
Ø      Use effective listening skills necessary for taking minutes.
Ø      The learner will have the necessary knowledge to identify the target audience and communicate the outcomes of a meeting, according to a specific format.
Ø      Learners will be able to demonstrate the ability to provide a factual record of the meeting in draft form.
Ø      They will understand the conventions of modern business writing, which emphasise plain language, appropriate use of words, grammar and a necessary logical thought process for clarity of meaning.
Ø      Learners will be aware of the importance of editing and refining the text always considering the needs of the audience and the accuracy of the information.
Ø      They will know that the purpose of minute writing is to provide a factual record of the meeting and their style of presenting the information should reflect this using the relevant conventions.

Course Title 2 Professional Business Writing Protocol Classification Writing & Publishing -> Business Writing Course Requirements Price R1 490,00 per delegate. Includes comprehensive training material, certificate upon completion, lunch and refreshments as well as a CD containing business templates. Notes Enquire regarding upcoming dates.

Course Information Location Gauteng - Kempton Park Course Type Workshop Start Dates Enquire regarding upcoming dates Length of Course 1 Day Final Registration Date

Contact Details Name Institute of Secretarial Studies Phone Email infosecretarialstudies.co.za