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| Company Name: Institute of Secretarial Studies
Telephone:
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Email: info secretarialstudies.co.za
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Course Title: 2 DAY Conference for PA's, Secretaries and Office Support Staff
DAY 1
1. Super Assistant: What the Boss Expects
2. Minute taking Protocol and Professional Business Writing
3. Styles and Different Kinds of Bosses
4. Tools of the Trade: Voicemail, Email, Memos, and More
5. Professional Presence: Looking and Acting the Part
6. Difficult Personalities and Difficult Situations: Dealing with Challenges
DAY 2
7. Personal Branding
8. Project Planning
9. Effective Diary Management;
10. Successful Events and Conference Management,
11. Minute taking Protocol and Professional Business Writing
12. Travel Arrangements;
13. Accurate Filing and Recordkeeping
» SAQA's Unit Standard ID 12153, NQF level 4, 5 Credits
» SAQA's Unit Standard ID10388, NQF level 4, 3 credits
» SAQA's Unit Standard ID 110023 NQF Level 4, 6 Credits
» SAQA's Unit Standard ID 13934 NQF Level 3, 4 Credits
» SAQA's Unit Standard ID 12153, NQF level 4, 5 Credits
» SAQA's Unit Standard ID 9506 NQF Level 4, 4 credits
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