Company Name: Flitedux Telephone: Fax: Cell Phone: Email: trainingflitedux.co.za Website:
Course Title: Crew Resource Management Training
“CRM can be defined as a management system which makes optimum use of all available resources - equipment, procedures and people - to promote safety and enhance the efficiency of flight operations."
CRM is concerned not so much with the technical knowledge and skills required to fly and operate an aircraft but rather with the cognitive and interpersonal skills needed to manage the flight within an organised aviation system. The initial course is CRM the starting point, and provides the basic framework of ideas. It begins the process of attitude change and introduces people to the skills of safe and effective crew processes. Recurrent training will build on the foundation provided by the initial CRM course. Flitedux CRM courses are creative and participative, using a range of techniques to make course members aware of the importance of CRM.
COURSE TRAINING INCLUDES:
Human factors overview
Communication
Situational awareness
Problem solving
Decision making
Leadership
Conflict management
Teamwork and crew co-ordination
Fatigue and stress management
Threat and error management
Crew dynamic – roles & responsibilities of all crew
Developing a positive crew climate
We provide initial and recurrent Crew Resource Management training for flight crew and cabin crew.