Company Name: Accents Telephone: Fax: Cell Phone: Email: enquiriesaccents.co.za Website:

Course Title:   Counselling Skills

Stress in the new millennium is reaching epidemic proportions. Ninety percent of visits to physicians’ offices are for stress-related complaints. There is a growing need within organisations to empower people with counselling skills so that they can assist fellow employees in times of distress.
 
" Confronting and solving problems is a painful process which most of us attempt to avoid.And the very avoidance results in greater pain and an inability to grow both mentally and spiritually."   M. Scott Peck

Learning Outcomes
 
The Counselling Programme has been developed for the experienced and inexperienced counsellor alike as it focuses on all the skills necessary to be an empathic and effective counsellor. The course content of the programme is flexible, with the complexity of the material presented being adjusted according to the level of experience in the group.

Target Group

Employee Assistance Programme counsellors as well as managers and senior managers.

Module Content

Understanding stress and its symptoms
How to recognise signs of distress in others
Core conditions of the counselling relationship
Potential areas of difficulty for the counsellor
Effective listening skills
Non-verbal behaviour that fosters trust and support
The subtleties of voice and speech
Examining the issue
Referral to appropriate professionals
Coping with the tension associated with counselling
The creation of a support network for counsellors
Role-plays for the practical application of skills

Assessment

Delegates' progress is monitored through video footage of role-played situations taken at the beginning and end of the programme.

Benefits

Clarification of the counselling relationship
The accurate identification of distress in others
Enhanced listening skills
Using verbal and non-verbal techniques to communicate empathy
Ability to avoid ethical problems
Prevention of burnout in counsellors
Knowledge of when to refer an individual to an appropriate professional
Networking with other counsellors 

Course Title 2 Counselling Skills Classification Wellness -> Counselling Course Requirements Price Notes Duration 8 hours over 3 weeks, broken into 2 x 3 hour sessions and 1 x 2 hour session. The option of 2 half days is available The programme allows for a minimum of 6 and a maximum of ten delegates.

Course Information Location Gauteng - Johannesburg Course Type Customised Start Dates Length of Course Final Registration Date

Contact Details Name Linda Braun Phone (011) 804-5386 Email enquiriesaccents.co.za