Company Name: Academy of Learning Telephone: Fax: Cell Phone: Email: ceoacademyoflearning.co.za Website:

Course Title:   Customer Management

Core Programmes

Keyboarding
Introduction to Computers
Windows Operating Systems
Word processing Level 1
Spreadsheets Level 1
Business Correspondence Level 1
Business Maths
Business Planning
Telephone Management
Management Fundamentals
Principles of Business Communication
Industrial Relations
Introduction to the Internet
Electronic Mail Level 1
Basic Bookkeeping A
Office Procedures Level 1
Customer Service
Sales
Team Dynamics and Personal Dev.
Principles of Marketing
Principles of Buyer and Consumer Behaviour
Electives (One is compulsory)

Basic Bookkeeping B
Business Correspondence Level 2
Electronic Mail Level 2
Graphics Level 1

Course Title 2 Customer Management Classification Business -> Customer Service Course Requirements Price Notes

Course Information Location Gauteng - Midrand Course Type Customised Start Dates Length of Course Final Registration Date

Contact Details Name Elma Hancock Phone +27 11 314 5115 Email ceoacademyoflearning.co.za