Company Name: Intelligo Solutions (PTY) Ltd Telephone: Fax: Cell Phone: Email: infointelligosolutions.com Website:

Course Title:   Conflict Managment

What is conflict and what impact does it have personally and professionally

Communication model

Circles of control

Defining individual roles in a conflict situation

Analysing own conflict style

Cycle of conflict

People, behaviours and labels

Handling and resolving conflict in the workplace

Simulations/Role plays

    Communication
    Decision Making
    Initiating Action
    Gaining Commitment
    Building strategic working relationships
    Building trust

Course Title 2 Conflict Managment Classification Business -> Conflict Resolution Course Requirements Non Price On application Notes

Course Information Location Gauteng - Sandton Course Type Workshop Start Dates February 2012 Length of Course 1 day Final Registration Date To be advised on enquiry

Contact Details Name Intelligo Solutions Phone Email infointelligosolutions.com