Company Name: TIDASA (Pty) Ltd Telephone: Fax: Cell Phone: Email: infotidasa.co.za Website:

Course Title:   Conflict Management

Conflict management provides learners with the skills and knowledge to manage conflict in the workplace effectively. Indi-viduals will be able to identify sources of conflict and develop practical techniques for dealing with conflict.

Course content

What is conflict?
The path of conflict
Sensing and analysing conflict
Conflict resolution tools and skills
Conflict resolution strategies
The main sources of conflict Appropriate techniques to manage conflict
A strategy to resolve conflict
The attributes of a good conflict manager

Duration: Two days. A workshop can also be offered

Course Title 2 Conflict Management Classification Business -> Conflict Resolution Course Requirements Price Notes Code: MGECMC Unit standards Based on US 114226 (NQF 5).

Course Information Location Gauteng - Centurion Course Type Part Time Day Start Dates Length of Course 2 days Final Registration Date

Contact Details Name TIDASA (Pty) Ltd Phone Email infotidasa.co.za