Company Name: People Capabilities HR Consultants Telephone: Fax: Cell Phone: Email: trainingpeoplecapabilities.com Website:

Course Title:   Managing diversity & conflicts in the workplace DVD-based training seminars

Participants will be challenged to embrace diversity and equipped with tools on how to deal with conflicts in the workplace.

DVD Titles	What do you get?	Dates
1)     Conflicts in the workplace	Half day highly engaging session by a qualified facilitator	4 October 2011
	Watching a set of 3 training DVDs & takeaway course material on CD
	Personality & leadership style assessments- free reports
1)       2)     Diversity in the workplace: We’re all different
	Tea/coffee, refreshments & finger snacks
		8 November 2011
3)     Getting ahead by getting along
	Target audience: Line managers, supervisors & team leaders
	Cost: R780 per participant

Course Title 2 Managing diversity & conflicts in the workplace DVD-based training seminars Classification Business -> Conflict Resolution Course Requirements Price Notes The business case Our DVD-based training seminars are aimed at enhancing employee performance and effectiveness through highly engaging training DVDs and learning methodologies. The training DVDs showcase workplace-based scenarios dramatised by professional actors in USA, UK & Australia on different workplace themes such as managerial/supervisory skills, customer service/call centre excellence skills, recruitment/selection interviewing skills and managing diversity/conflicts in the workplace. The DVD-based training seminars are bite-sized, meaning there are no-frills (cost-effective), focused on results and targeted in approach. Participants are spared the long-winded theory that often doesnt translate into measurable performance improvements. The focus is to close performance and competence gaps so that employees are effectiveness in their work roles. The DVD-based training seminars are run as DVD bundles (sets of DVDs on a specific topic).

Course Information Location COUNTRYWIDE Course Type DVD / Video Start Dates Length of Course Final Registration Date

Contact Details Name People Capabilities HR Consultants Phone +27 11 475 2369 Email trainingpeoplecapabilities.com