Company Name: Bizzpro Telephone: Fax: Cell Phone: Email: gretabizzpro.co.za Website:
Course Title: Communicate at Work
COURSE OUTLINE
WHO WOULD BENEFIT?
The skills, values and knowledge reflected in this programme are required by people in the field of manufacturing and engineering. On completion of this programme learners are able to make oral reports, act on instructions, use workplace language and participate in meetings.
Key Learning Outcomes
The importance of using communication in the work situation
·An understanding of the importance of communication in the work situation
·Workplace language is used appropriately and accurately in work situation
·Information is communicated systematically, accurately and in a timely manner
·Instructions are carried out correctly and clarification sought where needed
·Oral reports are given related to work situation
·Participation in meetings is effective and messages accurately conveyed
·Using workplace language to describe conditions, events, problems and actions
·Receive, evaluate, clarify and act on instructions
·Make oral reports
·Participate in meetings(includes describing conditions and situations and stating own opinions)