Company Name: Capital Campus Telephone: Fax: Cell Phone: Email: infocapitalcampus.co.za Website:

Course Title:   Diversity in the Workplace

Is this workshop for you?

Understand the concept "diversity in the workplace" and demonstrate a basic understanding of the importance of diversity management.

    You work in an environment with colleagues from various different cultures.
    You have either experienced or observed conflict in the work place due to cultural differences.
    You want to understand and respect cultural differences but still need to get things done effectively.
    You don't have time for your team members to work it out through long trial and error.
    You really want to do something practical to get the best from working with your colleagues in different cultures

What can I learn on the Cultural Diversity workshop?

Three major benefits from attending the workshop are:

    Improved cross-cultural meetings, decisions and implementation of actions
    Increased ability to communicate and work effectively with colleagues from other cultures
    Reduction in cross-cultural misunderstandings and subsequent costs and delay

The workshop will answer the following questions:

    How can we build good working relationships across cultures?
    How can I avoid offending people from a different culture?
    Why do different nationalities seem to behave differently in meetings?
    Is cultural stereotyping or cultural generalisation harmful, or helpful?
    Why do some cultures always seem to want to rush in to things?
    Why do some nationalities seem to take forever to agree anything?
    Would we be more effective, or less, if our team were all the same nationality?
    Why do I sometimes get the answer "Yes", when they really mean "No"?
    How can I best influence someone from another culture?
    When is it not "culture" and when is culture used as an excuse?

Course Title 2 Diversity in the Workplace Classification Business -> Cultural Diversity Course Requirements Learning assumed to be in place: ABET Level 4 literacy. Price On application Notes Only available for corporate bookings. Minimum of 14 to a maximum of 20 delegates

Course Information Location COUNTRYWIDE Course Type Customised Start Dates On request Length of Course 1 day Final Registration Date 15 working days before course date

Contact Details Name Leander Lee or Carryn Godlonton Phone 011 547 8800 Email infocapitalcampus.co.za