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Courses by Category: Call Centre
     Course Category -> Business -> Call Centre
 
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Company Name : Boston City Campus & Business College
Telephone: (011) 485-2838
Fax: 086 631-1100
Cell Phone:
Email: infoatboston.co.za
Website: www.boston.co.za
Classification Course Title Location Course Type
Call Centre Call Centre Operator
The CALL CENTRE OPERATOR QUALIFICATION is a 1 year course comprising of compulsory subjects that must be completed, as well as 2 compulsory choice subjects that must be selected. This Qualificatio... read more...
COUNTRYWIDE Customised
Company Name : The Mindspa Institute
Telephone: 087 943 7449
Fax: 086 614 2854
Cell Phone:
Email: enquiriesatthemindspa.co.za
Website: www.themindspa.co.za
Classification Course Title Location Course Type
Call Centre The Professional Call Centre Agent Programme
A productive, professional Call Centre is the heart of any operation and business. Call centre employees who know how to handle the great variety of situations that present themselves with skill a... read more...
COUNTRYWIDE Workshop
Company Name : 1 Monarch Global Education
Telephone:
Fax:
Cell Phone:
Email: salesat1monarchglobal.com
Website:
Classification Course Title Location Course Type
Call Centre Call Center Training: Sales and Customer Service Training for Call Center Agents
Call centers, whether we choose to embrace them or cannot stand being interrupted by their calls, are a business element that is here to stay. This course will help call center agents learn to mak... read more...
COUNTRYWIDE Online
Company Name : Abelusi Training Network
Telephone:
Fax:
Cell Phone:
Email: heidiatabelusi.co.za
Website:
Classification Course Title Location Course Type
Call Centre Customer Service & Support
Exceeding customers’ expectations is the foundation of any organisation’s success and profits. AIM The aim of the 2 day Excellence in Customer Service and Support workshop is to give learners a fra... read more...
Kwazulu Natal - Durban Part Time Day
Company Name : Academy of Business & Computer Studies - Durban
Telephone:
Fax:
Cell Phone:
Email: dbnatacademystudies.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Centre
Subjects: ¨ Inbound ¨ Outbound ¨ Outbound Sales ¨ Intro to Computers read more...
Kwazulu Natal - Durban Part Time Day
Company Name : Academy of Business & Computer Studies - Pretoria
Telephone:
Fax:
Cell Phone:
Email: ptaatacademystudies.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Centre
Subjects: ¨ Inbound ¨ Outbound ¨ Outbound Sales ¨ Intro to Computers read more...
Gauteng - Pretoria Part Time Day
Company Name : Academy of Business and Computer Studies - Johannesburg
Telephone:
Fax:
Cell Phone:
Email: jhbatacademystudies.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Centre
Subjects: ¨ Inbound ¨ Outbound ¨ Outbound Sales ¨ Intro to Computers read more...
Gauteng - Johannesburg Part Time Day
Company Name : Academy of Learning
Telephone:
Fax:
Cell Phone:
Email: ceoatacademyoflearning.co.za
Website:
Classification Course Title Location Course Type
Call Centre Contact Centre Manager Skills Programme
Core Programmes Contact Centre Operator Level 2 Skills Programme (Including one elective) Spreadsheets level 2 Database level 2 Keyboard Skills Building level 2 Telephone Management Manag... read more...
Gauteng - Midrand Customised
Call Centre Contact Centre Operator Level 1 Skills Programme
Core Programmes Keyboarding Introduction to Computers Windows Operating Systems Word Processing level 1 Customer Service Business Correspondence level 1 Telephone Communication Skills ... read more...
Gauteng - Midrand Customised
Call Centre Contact Centre Operator Level 2 Skills Programme
Core Programmes Contact Centre Operator Level 1 Skills Programme (Including one elective) Spreadsheets level 1 Database level 1 Keyboard Skills Building level 1 Introduction to the Internet... read more...
Gauteng - Midrand Customised
Call Centre International Certificate In Contact Centre Operations
Core Programmes Assertiveness Call centre equipment & systems Communication skills Customer service excellence Data entry / word processing skills Health & safety How to maintain & buil... read more...
Gauteng - Midrand Customised
Company Name : Apsol Training
Telephone:
Fax:
Cell Phone:
Email: leonatapsol.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Center - 1 Day
Telephone service fundamentals Good telephone service Discussing the benefits of good telephone service Discussing the guidelines for good telephone service Attitude and interpersonal skills... read more...
Western Cape - Cape Town Full-time
Company Name : BE-TRAINED
Telephone:
Fax:
Cell Phone:
Email: infoatbetrained.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Centre Accredited Training (Seta)
Call Centre Training Outbound & Inbound Includes sales training Telephone Technics, as well quality management. The course is accredeted with Services SETA and the delegate will recieve 12 national... read more...
COUNTRYWIDE Customised
Company Name : Connect Solutions
Telephone:
Fax:
Cell Phone:
Email: infoatconnectsolutions.co.za
Website:
Classification Course Title Location Course Type
Call Centre Certificate Course: Call Centre Team Management
Our in-depth understanding of international best practice, combined with local and offshore experience allows for a unique delivery of this modular programme over 5 weeks . The facilitation is pres... read more...
COUNTRYWIDE Part Time Day
Company Name : Contraq Solutions
Telephone:
Fax:
Cell Phone:
Email: contraqaticon.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Centre/Tealesales Customer Care
A major differentiator in many successful businesses that rely on call centre and telesales interaction with their customers is the attention paid to customer care. Customer care is an organizational ... read more...
Gauteng - Randburg Part Time Day
Call Centre Phone FX
Companies that rely on telesales to provide their only source of income, or organisations that utilise internal sales or customer relations divisions to interact with their customers, face a major cha... read more...
Gauteng - Randburg Part Time Day
Company Name : Dexford Computer Training
Telephone:
Fax:
Cell Phone:
Email: marnaatbips.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Centre
Course Description: This course starts with familiarization with telephone service fundamentals. These include good telephone service, attitude and interpersonal skills, and greeting cus... read more...
Gauteng - Midrand Part Time Day
Call Centre Call Centre Management
Course Description: This course starts with a look at call centre fundamentals – understanding the benefits and functions of a call centre, the setting up of a call centre and the initial... read more...
Gauteng - Midrand Part Time Day
Company Name : Gauteng Talent Management Solutions
Telephone:
Fax:
Cell Phone:
Email: infoattmsgauteng.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Centre Master Class
This is the fastest growing industry in the world. Dynamic – fast paced - service-orientated – stressful - conflict prone - ergonomic issues – inbound queries – outbound feedback – statistics …, the ... read more...
COUNTRYWIDE Full-time
Company Name : Montana HR Services
Telephone:
Fax:
Cell Phone:
Email: ronellatmontanahr.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Centre Management
Managing a call centre effectively is as much of an art as it is a skill. This foundation Call Centre Management training course gives you an opportunity to look at the best use of resources, understa... read more...
Gauteng - Johannesburg Part Time Day
Company Name : People Capabilities HR Consultants
Telephone:
Fax:
Cell Phone:
Email: trainingatpeoplecapabilities.com
Website:
Classification Course Title Location Course Type
Call Centre Professional telephone & call centre techniques DVD-based training seminars
This highly interactive seminar is aimed at developing telephone communication and call-centre skills for frontline staff and call centre agents. DVD Tit... read more...
COUNTRYWIDE DVD / Video
Company Name : Simphumelele-Zacron and NORCAZ Academy
Telephone:
Fax:
Cell Phone:
Email: eventsatzacron.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call and Contact Centre Management Training
COURSE OVERVIEW The Call and Contact Centre industry is a fast-moving, ever-changing and competitive environment that has its unique challenges. Managers, Supervisors and Team Leaders need to conti... read more...
Gauteng - Alberton Workshop
Call Centre Call and Contact Centre Management Training
COURSE OVERVIEW The Call and Contact Centre industry is a fast-moving, ever-changing and competitive environment that has its unique challenges. Managers, Supervisors and Team Leaders need to conti... read more...
Western Cape - Cape Town Workshop
Company Name : Strawberry Training
Telephone:
Fax:
Cell Phone:
Email: craigatsberry.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Centre Course
The most advanced call centre technology in the world won’t help your customers if your call centre agents don’t have the skills to handle sales and customer service calls. Excellent telephone skills;... read more...
COUNTRYWIDE Customised
Company Name : The Communication Academy
Telephone:
Fax:
Cell Phone:
Email: deliaatthecommunicationacademy.co.za
Website:
Classification Course Title Location Course Type
Call Centre Call Centre Training
The purpose of this 1 day training course is to give delegates the tools required to use their voices and communication skills, to the best of their abilities. To ensure they come across professional ... read more...
Gauteng - Midrand Customised
Call Centre Call Centre Training
The purpose of this 1 day training course is to give delegates the tools required to use their voices and communication skills, to the best of their abilities. To ensure they come across professional ... read more...
Western Cape - Cape Town Customised
Call Centre Call Centre Training
Individualised and Personalised Call Centre Training Kindly E-mail or phone us your particular requirements, goals or wish-list and we will E-mail you a training proposal. read more...
Gauteng - Johannesburg Customised
Call Centre Call Centre Training
Individualised and Personalised Call Centre Training Kindly E-mail or phone us your particular requirements, goals or wish-list and we will E-mail you a training proposal. read more...
Gauteng - Pretoria Customised
Company Name : UCertifyOnline
Telephone:
Fax:
Cell Phone:
Email: salesatucertifyonline.com
Website:
Classification Course Title Location Course Type
Call Centre Call Center Training: Sales and Customer Service Training for Call Center Agents
Product Description Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook Call centers, whether we choose to embrace them or cannot stand being interrupted by the... read more...
COUNTRYWIDE Online
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