dialogue communications training cc

Service Excellence

Presented by: dialogue communications training cc - Johannesburg

This workshop raises the participants’ awareness of their role in customer relations and hones communication, service and feedback skills.It focuses on: understanding service excellence building positive relationships with clients managing client expectations ... Read more...



Effective Business Writing Skills

Presented by: dialogue communications training cc - Johannesburg

This business-writing workshop is highly practical, focusing on writing documents that are reader-friendly and up-to-date with global trends. It focuses on the style, layout, structure and planning of written documents. After the workshop, participants will be able to: write with more confide... Read more...



Exploring Diversity

Presented by: dialogue communications training cc - Johannesburg

This intensive two-day workshop explores difference; raises awareness and leads the participants on a journey through their own misperceptions and fears, resulting in greater clarity and more respectful and appropriate communications with all people. It involves discussions, role-plays and explorati... Read more...



Interpersonal Skills

Presented by: dialogue communications training cc - Johannesburg

This workshop raises the participants’ awareness of their professional communication role and hones interpersonal, listening, and relationship-building skills.It focuses on: The need to develop interpersonal skills Analysing your personal style as a communicator Th... Read more...



Time Management

Presented by: dialogue communications training cc - Johannesburg

This day workshop gives insight into how we use time and shares practical advice on how better to manage it. We explore goal setting, setting up systems, reducing procrastination and feeling empowered to cope with daily tasks and unexpected circumstances.By the end of the workshop, participants shou... Read more...



Effective Facilitation Skills

Presented by: dialogue communications training cc - Johannesburg

This Train-the-Trainer workshop has a two-and-a-half-day theory component (interspersed with lots of role-play and activities) followed by a half day of practical where each participant practises facilitating and views themselves on video.The group is always kept small to allow space to develop each... Read more...



Managerial and Leadership Skills

Presented by: dialogue communications training cc - Johannesburg

This workshop is designed to develop the participants' managerial and leadership skills. The workshop explores management theory; their personal management style; how to most effectively motivate, delegate and communicate with their staff; and how to come across as professional, approachable and cap... Read more...



Problem Solving

Presented by: dialogue communications training cc - Johannesburg

This workshop looks at both classic and innovative problem solving strategies. The focus is on: identifying symptoms and defining the problem setting clear goals and objectives for the resolution of the problem SWOT analyses utilizing the power of chaos ... Read more...



Coaching and Mentoring

Presented by: dialogue communications training cc - Johannesburg

Coaching and mentoring are two specific and different approaches to supporting individual development effectively. Coaching assists people to develop and practice specific aspects of their learning, whilst mentoring offers a supportive, experienced perspective on new skills and experiences. Effectiv... Read more...



Presentation Skills

Presented by: dialogue communications training cc - Johannesburg

This workshop moves speakers to a new level of effectiveness. The objectives are to power their speaking and refine their technique so that individuals can share ideas, convince listeners and present themselves and their organisations in a dynamic way.After the workshop, the participants will have a... Read more...



Writing for the Web

Presented by: dialogue communications training cc - Johannesburg

This in-depth, practical workshop helps you update your web writing skills; to ensure your website is read and remembered for its quality, clarity and professionalism. Participants will have on-line experience, visiting and analysing other webpages similar to their own. This will give them a thoroug... Read more...



Train-the-Trainer

Presented by: dialogue communications training cc - Johannesburg

This Train-the-Trainer workshop has a two-and-a-half-day theory component (interspersed with lots of role-play and activities) followed by a half day of practical where each participant practises facilitating and views themselves on video.The group is always kept small to allow space to develop each... Read more...



Writing for the Web

Presented by: dialogue communications training cc - Johannesburg

This in-depth, practical workshop helps you update your web writing skills; to ensure your website is read and remembered for its quality, clarity and professionalism.Participants will have on-line experience, visiting and analysing other webpages similar to their own. This will give them a thorough... Read more...



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