Living Dynamics

Business English Writing

Presented by: Living Dynamics - Pretoria

Effective business writing isn’t a skill you are born with. This course aims at making writing  emails & other documents a manageable task by following a logical process in terms of what you write and how you write it.The programme is highly practical and fun and covers every aspect o... Read more...



Report Writing

Presented by: Living Dynamics - Pretoria

In business, whether you are writing a memo style informal report or drafting a 50 page formal report, how and what you write defines who you are and how successful you will be. This one day programme in business report writing takes you on a step-by-step journey, covering every aspect of report wri... Read more...



Communication Skills

Presented by: Living Dynamics - Pretoria

This programme aims to assist delegates to communicate successfully in all situations. It will make people more aware of two of the three main aspects of communication; what we say and how we say it; and non-verbal communication or body language, (the third aspect, written communication, is covered ... Read more...



Introduction to Communication Skills

Presented by: Living Dynamics - Pretoria

This programme is targeted at an introductory or more elementary level. It is for people who perform non-managerial tasks at work and who often lack the confidence or experience to deal with their colleagues and managers effectively.It covers basic practical skills in listening, meeting and greeting... Read more...



Presentation Skills

Presented by: Living Dynamics - Pretoria

Many people would opt for going to the dentist rather than volunteering to give a business presentation! Whether it is formal or not it is still a daunting task for most people. This programme aims at taking you through a step-by-step process for structuring and delivering effective business present... Read more...



Receptionist / Switchboard Operators Training

Presented by: Living Dynamics - Pretoria

This is specialised training where a Living Dynamics facilitator goes to the delegates work station and sits with them on-the-job at the reception area or switchboard. We “listen-in-on” calls being received and analyse the receptionist’s current strengths and weaknesses. Training t... Read more...



Graduate / Learnership training in email & report writing & presentation skills

Presented by: Living Dynamics - Pretoria

Three exciting one day programmes aimed specifically at assisting graduates or learnership candidates to master basic, practical survival skills in three essential business competencies, i.e. email etiquette, report writing and presentation skills. Well suited to any person who has little or no... Read more...



E-Learn Email Etiquette - web based programme

Presented by: Living Dynamics - Pretoria

This e-learning (computer, web based) programme will enable delegates to spend less time writing emails and yet, to produce emails which are concise, accurate, effective and suitable in terms of the latest email etiquette and trends.  This e-learning intervention can be done in the de... Read more...



Customer Care / Service Excellence

Presented by: Living Dynamics - Pretoria

This highly practical programme will enable delegates to offer excellent service to customers and to communicate effectively face-to-face or telephonically across barriers created by culture, language or hierarchy. Specific Outcomes Covered    To learn to instill a sense of belonging a... Read more...



First Impressions for Receptionists / Front Line staff

Presented by: Living Dynamics - Pretoria

This innovative and extensive programme will enable front line staff to create a very positive first impression by looking great and feeling good about themselves, and communicating effectively face-to-face and on the telephone. Specific Outcomes Covered ·      &... Read more...



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