Contraq Solutions

Sales Skills

Presented by: Contraq Solutions - JOHANNESBURG

Recognising that it is imperative that your sales organisation maximise their productivity and performance, Basic Sales Skills will provide your sales team with a no-nonsense approach to defining responsibility areas, planning and conducting productive sales calls.They will learn to handle concerns,... Read more...



Advanced Sales Skills

Presented by: Contraq Solutions - JOHANNESBURG

In today's highly competitive market place, your major accounts are your lifeblood and your Senior Sales People the custodians of these precious sources of revenue. Are you satisfied that your Senior Sales Operatives have the required skills to be seen by these valued customers as adding value to th... Read more...



Advanced Negotiation Skills

Presented by: Contraq Solutions - JOHANNESBURG

Most of us are aware that in business we do not get what we deserve but rather what we bargain for. In nearly all businesses today there is a need for skilled negotiators, whether it is in your Human Resources, Buying, Contract Management or Senior Sales and Marketing Divisions.Effective Negotiation... Read more...



Strategic Account Management

Presented by: Contraq Solutions - JOHANNESBURG

Your most valuable asset in today's global business arena is your major account customer. In many organisations these key account customers generate over 70% of the organisations revenue and are of strategic importance to the organisations continued well being. However, on closer inspection, due to ... Read more...



Communication for Success

Presented by: Contraq Solutions - JOHANNESBURG

In today's highly competitive market place, companies are continuously striving for strategies and initiatives to create a competitive edge. The research in H.B.P & N.L.P (Neuro-Linguistic Programming) has provided a unique insight into the human condition and the way in which we think and perce... Read more...



Presentation Skills

Presented by: Contraq Solutions - JOHANNESBURG

Whether you are in public relations, sales, marketing or senior corporate management, the skills necessary to give a professional presentation are essential in the modern corporate business environment.Presentation skills will provide the candidate with insights into the strategies and techniques th... Read more...



The Team Experience

Presented by: Contraq Solutions - JOHANNESBURG

n the ever-changing dynamics of today's business, the requirement to achieve team and organisational alignment is a constant challenge. "The Team Experience" is a team-building workshop designed to facilitate this alignment process with maximum effect and minimum cost impact. The programme... Read more...



Sales Leadership Programme

Presented by: Contraq Solutions - JOHANNESBURG

Sales people are the most expensive and valuable resource to any organization. The training budget allocated to training your sales staff in product knowledge and life skills, especially selling techniques and solution selling, generally costs organisations Millions of Dollars annually.The problem i... Read more...



Productivity, Performance & Incentive Mangement

Presented by: Contraq Solutions - JOHANNESBURG

Creating customer delight is becoming the key differentiator in the business arena internationally. To achieve customer delight, performance levels, standards and quality of customer care are becoming the measuring criteria for the customer to judge organisations capabilities to simply compete for t... Read more...



Marketing - a model approach to building a marketing & sales plan

Presented by: Contraq Solutions - JOHANNESBURG

Marketing departments study the parameters and circumstances prevailing in a potential or existing market place and the suitability or requirement for any specific product, commodity or service. That's quite a mouthful when your organisation is either too small, or relies on its overseas partners to... Read more...



Change Mangement

Presented by: Contraq Solutions - JOHANNESBURG

Managing change is fast becoming the most challenging aspect of international management. Globalisation with its international market opportunities is providing organisations with unprecedented windows to create wealth. However, these opportunities pose major reorganisation and people problems.Many ... Read more...



Strategic Supply Chain Management

Presented by: Contraq Solutions - JOHANNESBURG

In today's global market place it is essential to identify not only strategic partners and secure future supply chain confidence, but to structure and rationalise our supplier base.How do you structure relationships and working methodologies with a simple commodity supplier and also cater for the hi... Read more...



Time Mangement

Presented by: Contraq Solutions - JOHANNESBURG

The problem facing business today is that in spite of the increased demands from customers and high standards constantly expected from all employers, time is of the essence. There always appears to be too much to do and not enough time in which to do it. Learning to manage your time is definitely th... Read more...



Customer Care

Presented by: Contraq Solutions - JOHANNESBURG

A major differentiator in many successful businesses is the attention paid to customer care.Customer care is an organisational culture. It stems from the recognition that the customer is an integral part of the organisation and leads the organisation in it's continued learning potential, mission sta... Read more...



Phone FX

Presented by: Contraq Solutions - JOHANNESBURG

Companies that rely on telesales to provide their only source of income, or organisations that utilise internal sales or customer relations divisions to interact with their customers, face a major challenge to maximise their peoples ability to provide excellent customer care and maximise their succe... Read more...



Call Centre/Tealesales Customer Care

Presented by: Contraq Solutions - JOHANNESBURG

A major differentiator in many successful businesses that rely on call centre and telesales interaction with their customers is the attention paid to customer care. Customer care is an organizational culture, it stems from the recognition that the customer is an integral part of your organization an... Read more...



Managing Your Boss

Presented by: Contraq Solutions - JOHANNESBURG

Managing your Boss is an executive secretary training workshop designed to provide the secretary with an insight into the needs and requirements of the managers and senior executives of today. The course is designed to impart skills that will save time and effort in achieving personal and organisati... Read more...



Interviewing - Taking the human error out of choosing your "Human Capital"

Presented by: Contraq Solutions - JOHANNESBURG

It is common knowledge, that a company's most valuable asset is its staff. It is also the sector of the company that costs the most money. Therefore, recruiting an incompetent candidate for a position is an unaffordable mistake.Taking the risk out of recruitment begins with employing well-prepared m... Read more...



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