Management

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Who should attend?

• HR Personnel
• Managers
• Supervisors
• Marketing Staff
• Sales Staff
• General Staff

Personal outcomes:

• Development of assertive processes
• Improved personal confidence
• Improved personal satisfaction
• Identification of specific areas of personal development
• Identification of strengths and talent
• Improved personal effectiveness in management, supervision and general routine
• Improved observational skills
• Greater ability in ensuring staff and customer engagement

Team outcomes:

• Improved personnel management
• Greater accountability
• Greater teamwork
• Specific management style in terms of staff

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Harvard Business School

Harvard Business School

More than 300 deans from around the world voted Harvard the best in the 2009 Eduniversal global top 1,000 business school rankings, announced at the French company’s convention in Cape Town last week. London Business School earned the second highest vote and Copenhagen Business School came third. Next year Eduniversal will launch a global ranking of masters programmes.

London Business School

London Business School

The Eduniversal business school ranking is organised into nine regions. The idea, said CEO and founder Martial Guiette, is to improve the international comparability of business schools and to enable students to also find out which are the strongest in their country and region.

Copenhagen Business School

Copenhagen Business School

The ranking uses a range of criteria – such as peer voting, country quotas and factors, accreditation and performance in other rankings – which Guiette argued makes it more comprehensive and globally representative than existing rankings that “have focused on certain geographic zones or have privileged certain categories of criteria”.

MIT Sloan School of Management

MIT Sloan School of Management

The top three business schools in the nine regions were named at a gala dinner in Cape Town on Monday, attended by some 100 people from around the world. The list of the top regional schools, the strongest 100 schools globally and the top 1,000 will be published in University World News next Friday, once all the information is available.

McGill University Canada

McGill University Canada

The top-scoring schools in each of the nine regions were:

* Africa: University of Cape Town, Graduate School of Business, South Africa.
* Central Asia: Indian Institute of Management, Bangalore, India.
* Eastern Europe: University of Economics, Prague, Czech Republic.
* Eurasia and the Middle East: Tel Aviv University, Leon Recanati Graduate School of Business, Israel.
* Far East Asia: National University of Singapore, NUS Business School, Singapore.
* Latin America: ITESM – Egade Monterrey, Mexico.
* North America: Harvard Business School, United States
* Oceania: University of Auckland Business School, New Zealand.
* Western Europe: London Business School, United Kingdom.

Rotterdam School of Management

Rotterdam School of Management

Globally, the very top ranks are dominated by the United States and, especially, Europe. The 10 top-scoring business schools in the deans vote were:

1- Harvard Business School, US.
2- London Business School, UK.
3- Copenhagen Business School, Denmark.
4- MIT – Sloan School of Management, US.
5- McGill University – Desaultes Faculty of Management, Canada.
6- Erasmus University – Rotterdam School of Management, the Netherlands.
7- INSEAD Europe Campus, France.
8- ESADE Business School, Spain.
8- HSE – Helsinki School of Economics, Finland.
10- Stanford University Graduate School of Business, US.

Eduniversal expressed delight at rising institutional and international participation in its ranking. This year 308 schools in 88 countries voted – 31% of the top 1,000 – though 25 countries provided two-thirds of all the votes.

ESADE Business School

ESADE Business School

Business schools in the two countries of North America – the US and Canada – voted, giving the region 100% participation. The next highest representation was in Latin America, where 89% of countries voted, followed by Western Europe (82%), Eastern Europe (70%) and Far Asia (67%). In Africa, only 25% of countries voted.

Indian Institute of Management

Indian Institute of Management

Eduniversal also looked at the percentage of institutions in its top 1,000 that voted in each region. Half of all the schools in Eastern Europe voted – the highest proportion – followed by 44% in Latin America, 40% in Western Europe, a third in Africa and just over 20% each in Far Asia, Oceania and the Middle East. Participation in Central Asia was 18% and it was only 15% in North America, which has 180 schools in the top 1,000.

Stanford University Graduate School of Business

Stanford University Graduate School of Business

Eduniversal’s top 1,000 business schools list is decided by a scientific committee comprised of one member from each of the regions and two senior members of Eduniversal and its parent company, the French rankings firm SMBG.

A global mapping system is used, based on criteria of ‘universality’ and international reputation. A quota system decides how many schools from each country and region are represented on the list, using quantitative criteria (such as national per capita spending on education, GDP, size of population and number of students in higher education – and qualititative criteria such as the educational environment.

UCT Graduate School of Business

UCT Graduate School of Business

Business schools are ranked using a ‘palms’ system that takes into account international criteria – such as a school’s performance in other rankings, accreditations, participation in academic associations, international networks and research reputation. The dean of each school in the top 1,000 list is invited to recommend other academic institutions.

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Source: universityworldnews.com, thecrimson.com, educationuk.org, denmark.net, aurat.in, businessweek.com, mcgill.ca, karriere.de, panoramio.com,

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Afroteq logo

Catering Management for Facilities Managers

One of the most challenging and emotive services managed by Facilities Managers today is Catering Services.

As South African businesses continue to expand into global markets and visa versa, employees are more exposed to international standards and trends. This exposure as well as the other exciting options available locally often results in increase service expectations and quality of life in the workplace. It is therefore very important for Facilities Managers to innovate and keep abreast of these strategic shifts so as to stay in alignment with the company’s culture and objectives

Catering in particular is a service that remains an ongoing challenge to Facilities Managers who have to serve the needs of clients working particularly and increasingly in various time zones.

With the variety and creativity in food served both locally and abroad, it is no wonder that this culinary experience is such a controversial subject in companies today. The challenge of serving the right food at the right price is exacerbated by the diversity in the workplace

Afroteq Facilities Management now offers a 2 day Catering Management course

This course will provide Facilities Managers with the necessary exposure to the catering environment to best practice and current trends in the hospitality and catering environment, sourcing guidelines, performance indicators, budget management and service measurement to empower Facilities Managers with the tools to develop effective culinary solutions for their clients.

Afroteg Group

Afroteq Facilities Management

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Academy of learning logo

YOU HAVE FINISHED SCHOOL. NOW WHAT?

You have finished school, partied and enjoyed a couple of months holiday. What now?

You look for a job, but few employers want to employ you without experience, but you cannot get experience without a job. It’s a lose-lose situation.

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One option is to further your studies in the occupational field of your choice. However, after sitting in lecture rooms for 6 or 12 months twiddling your thumbs, you still don’t have actual experience in the subjects for which you have studied.

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One solution is to study at Academy of Learning where most courses are “hands on” or theory and practical. This means that you acquire “experience” from day one. It means that you have to actually do that which you are studying. For example, if you are studying word processing level 1, you will actually be using the word processing computer program at the start of your course (courses are also known as “programs” nowadays – confusing?).

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Our unique Integrated LearningTM System is an exercise-based method in which each new step builds upon those already mastered.

Audio instructions are used to explain concepts, guide students through some initial skill-based applications, and provide an opportunity to practise additional applications that are featured in the course workbook. CD’s are customised to keep pace with each book.

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Lessons are presented in two-hour modules, which build level-by-level, so that students achieve competence and confidence as each one is mastered.

As students are not reliant on lecturers or set timetables or classes, they can commence with their qualifications at any time during the year.

At this stage, it might be advisable to clarify the difference between studying at school, adult training and development:

Education is the range of activities aimed at developing moral values and understanding.  The purpose of education is to develop students intellectually and to provide them with the base for further learning.  Education is the basic knowledge rather than the applied skills and it has little implication to a specific job.  Education is received at schools and universities and it is of value throughout life. A couple of important aspects of education are that it is generally one-way communication, from teacher to student. This means that you merely sit and listen, with little feedback to the teacher. Secondly, there is no motivation for the student—you go to school, or else!

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Training is a deliberate effort to teach specific skills, knowledge and attitudes to serve a specific purpose.  The purpose of training is to enable the learner to apply the knowledge, skills and attitudes (“competency”) in order to achieve the objectives of the organisation.  Training should result in the trainee’s ability to do the job better. You will notice the words “deliberate” and “specific skills”. This is different to education. In training, you are trained “specifically” in a certain skill required for an occupation. Another reason why training is different to education is that the communication is two-way (lecturer or computer/audio-visual to student and vice versa). Training differs from education as motivation already exists, as the student decided which course (program) to study and paid for it (or was it the parents?).

Development is more specific than education.  It is the process whereby people gain experience/knowledge, skills and attitudes (“competency”) to become (or remain) successful within their organisations.  It refers more to the development of the whole person rather than the training of specific skills to perform a single task. Development also entails two-way communication between employee and lecturer/senior staff member and vice-versa.

To summarise, education is usually carried out at school, training at a college after high school and development during employment.

Career courses offered include Information Technology, General Business, Secretarial, Tourism and Management.

Academy of Learning

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