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Ignite

Ignite business services offers energized facilitation and training services which are customized according to a companies needs, focused on enhancing the sustainability of the program and the learning. Ignite is passionate about making a difference and adding value to your business.

They specialize in communication, sales, customer service.

The Team

“Sacha has provided the solution by strategically breaking down the problem to the most basic form and creating a practical, easy to use, step-by-step programme that is fun, enjoyable and easy to adapt to; at any level. I would recommend her to any organisation trying to get their staff motivated and productive. She assisted with staff retention and record breaking sales months.

The workshops have been priceless” Momentum 2007

Sacha Traub

Sacha Traub

Sacha Traub has spent the last decade conquering and mastering the sales and service industry. Identifying a gap in the market, Sacha devised training materials to aid the development of staff and management to assist in creating a holistic, productive and powerful work force. Sacha is successful in empowering individuals to learn, improve and take pride in every aspect of what they do. By providing people with accessible skills and knowledge she has enabled many to open doors of opportunity and hope, while helping to dispel any possible fears and low self-esteem. Sacha gives people the awareness to pioneer change, both personally and professionally.

Her overseas work experience has given her great insight into a 6-Star customer service culture, acknowledging the importance of achieving optimum sales productivity. These results are achieved through interactive, fun training that is simple and practical providing immediate an impact within your business.

‘Phenomenal, inspirational, powerful’ are all words that are often used when describing Sacha Traub and her facilitating techniques/workshops.

“Sacha’s presentation skills are excellent. Her attention to detail and getting the message across are great strengths. All staff were complimentary about her knowledge and confidence. She has been instrumental in equipping our staff with necessary skills to increase retail sales and guest communication”

Ignite
Focus areas:

Delight your client
Ignite your sales
Time management
Supervisory skills
Performance management
Ignite your interactions
Telephone and Admin skills
Motivational workshops
Cultural diversity
Assertiveness
Change and conflict management

Most popular new course this quarter: Cultural Diversity
Most requested existing course- Ignite your interactions
Most popular basic skills course- Telephone skills

Discount Policy : They also have  discount policy for every 3 people booked the 4th is free.

Why are they different:

Their personal relationships with clients
No minimum number of people to train
Fun and interactive training
Cost effective
Onsite or offsite
Discount policy

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Global Learning Services

Global Learning Services, providers of legislated & skills training live by the ethos, individual performance enhancement in every sphere of training, maximizing the potential of every employee, reducing the risk of injury and damage to property.

GLS has an all too clear understanding of the consequences of operating outside of the legally mandated requirements when recruiting personnel, our clients have benefited from both our Risk Division’s attention to detail and cost and the resultant training by our Training Division.

They are the experts in the field of training and development, as well as being placed in the opportune position of risk assessment. Their teams of well-trained instructors engage the delegates on a level that they are comfortable, discussing the everyday scenarios and putting our invaluable training into context, which makes for better retention of the knowledge we impart.

Their training is based on the corner stone of good governance in accordance with our accreditation requirements as well as a healthy respect for the Health & Safety Act.

All training material is compiled using a modular competency system in line with the NQF, ensuring that effective training is implemented.

Global Learning Servies
Accredited by:

Services Seta: Accreditation number 0761
Transport Seta: Secondary Accreditation, Teta Accreditation number 08-139
Department of Labour: Accreditation number CI 373 – First Aid Level 1, 2, 3. : Accreditation number 289 – Lifting Equipment (Forklifts, Cranes)

They do on site training for our clients and we do training at our training centres.

BB-BEE Policy

Global Learning Services is committed to broad-based black economic empowerment.We are a level 4 micro enterprise contributor.

Global Learning Services
Training Courses they present:

Dangerous Goods Training
Fire Fighting Training
Miscellaneous Training
Soft Skills Training
Driver Training
First Aid Training
Safety Training
Lifting Equipment Training

They also have branches in Pietermaritzburg, Pinetown, Klerksdorp, Cape Town

Global Learning Services

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Private Hotel School

The Private Hotel School is the official license holder of the American Hospitality Academy in South Africa (AHA – SA).

The American Hospitality Academy has a 22 year history of offering quality educational programmes and structured internship opportunities to thousands of students from the United States and around the world.

private hotel school
We welcome the opportunity to serve you at The Private Hotel School, Stellenbosch campus, where we offer three exciting diploma programmes in international hospitality management, culinary arts and culinary entrepreneurship; and professional certification short courses at a modern and technologically advanced educational facility.

private hotel school
The Private Hotel School provides students with an international campus opportunity with small classes, personalised attention and qualified instructors interested in not only developing great hospitality professionals but great people as well.

private hotel school

“The motto of this unique hotel school which opened its doors in January 2006 is “developing tomorrow’s best today”

private hotel school
Everyday is an Open Day at The Private Hotel School. Please contact us to make an appointment.

Three Diploma courses:

·        Diploma in International Hospitality Management
·        Diploma in International Culinary Arts
·        Diploma in Culinary Entrepreneurship

About Us

Hein Olckers

Hein Olckers

Hein Olckers – Director: Operations

Hein Olckers has over two decades of extensive management experience in the hotel and entertainment industry. His comprehensive knowledge and skills were employed to project manage the entire hotel management component for the inception of the five-star Santé Wellness Centre in Simondium, Paarl which opened in September 2003. This commission followed upon his return from America following a successful two-year contract as hotel manager of the highly acclaimed, prestigious Peninsula Beverly Hills Hotel in California, which hosts global industry leaders, celebrities and Hollywood stars.

His ability to teach and transfer knowledge saw him develop and start up a hotel management course for the Free State Technikon (Bloemfontein). He also lectured at the Technikon’s Hotel School. He holds a National Diploma in Hotel Management(Wits Technikon) and an internationally recognised Certified Hospitality Educator (by the renowned Educational Institute of the American Hotel and Lodging Association). Hein also completed courses in Strategic Marketing and Strategic Hospitality Management at Cornell University (Itacha, New York, USA) in 2001.

During his career locally he managed both resort and specialised hotels ranging from Kruger Park Lodge (Hazyview), the Strand Hotel (Swakopmund, Namibia), the Alpine Heath Resort and Conference Village (Drakensberg) as well as Sun International’s Thaba ‘Nchu Sun Hotel and Casino and luxury Western Cape hotels Lord Charles (Somerset West) and Cape Sun.

His project management skills and ability to enable team work saw him refurbish the prestigious Carlton (Johannesburg) and Royal (Durban) Hotels as special projects manager for Three Cities Hotels. Apart from seasoned people and management skills, his career saw him develop computer literacy, marketing and advertising acumen and, above all, the discipline to ensure customer satisfaction and delivery by both staff and suppliers.

•    American Hospitality Academy Master Licence holder.
•    AHA Certified Educator.
•    Associated training properties include:  Hilton, Hyatt, Marriott, The Ritz Carlton, Sheraton and Westin.

Susina Jooste

Susina Jooste

Susina Jooste – Director: Academic Development

Susina holds a B. Ed Home Economics (University of Stellenbosch), B. Ed Honours (University of Potchefstroom) and has just finished her Master’s degree (University of Stellenbosch) with research topic: A Curriculum Framework for Continuous Professional Development in Culinary Studies.” She has also completed four continuing-education programmes at The Culinary Institute of America(New York), as well as a short course at Le Cordon Bleu (Paris), and the Diploma in Professional Cooking from “City and Guilds” (London).She is one of the most dedicated culinary professionals you will ever come across.

Susina is also very involved with the school subject, Hospitality Studies. She pioneered the implementation of this subject in the Northern Cape where she was also the chief examiner for 5 years. Susina is currently consulting the Western Cape Education Department and individual schools, on the implementation of Hospitality Studies and is engaged in the training of their educators. Since 1998 Susina has been co-ordinating annual workshops during the winter holidays for educators from all provinces of South Africa and Namibia.

Susina is an expert in food and wine education. With over 20 years educational experience and a passion to inspire others to grow as culinary professionals, she is living her dream. Having been a science teacher for 12 years, Susina has a very unique ability of combining the art of cooking with a scientific understanding. By exposing students to a disciplined but fun learning environment, she has trained many to be successful and honourable in what they do.

After her teaching career, Susina was a senior lecturer for five years, head of department, and head of continious education at the Institute of Culinary Arts at Spier, in Stellenbosch. She recently started her own company, Joy of the Table, which mainly focuses on short courses, fun-filled cooking classes and skills training.

Susina Jooste is co-owner and one of the directors of The Private Hotel School. Susina will ultimately be responsible for the Academic side of The Private Hotel School and will be in charge of the culinary education, training and development arm of the business.

Annelie Gresse

Annelie Gresse

Annelie Gresse – Academic Dean

Dr Annelie Gresse was appointed as Academic Dean from 01 June 2008 and is responsible for academic operational matters. Dr. Gresse obtained an Honours B Sc Home Economics at the University of Stellenbosch, a M Sc Home Economics at the University of the Orange Free State and D Sc (Dietetics) at the: Potchefstroom University of Christian Higher Education. She lectured at various Universities since 1983 and held various management positions at academic institutions since 1992. Since 1985 she was involved in more than 20 research projects of a nutritional/dietetic or educational matter and one of the main authors in five peer-reviewed articles and a number of manuals that were published. She reported on research projects at national and international conferences in South Africa and Australia, was the main speaker at different symposiums, offered workshops at conferences and participated in many workshops. She completed additional courses in facilitation and assessment, moderation, curriculum design, quality management and departmental leadership. She undertook various study tours, to Australia, Belgium, Netherlands, Austria, Germany, England and Ireland.

Jeanne-Marie De Wet

Jeanne-Marie De Wet

Jeanne-Marie De Wet – Lecturer: Hospitality Management

Jeanne-Marie studied at the Technikon Free state (Bloemfontein) and completed her three year diploma in Hospitality management in 1999. During her studies she received recognition for best student in her class for all three years of study. Thereafter she completed an accelerated management programme at Sun City during which she was a co-ordinator for the Nedbank Golf Challenge 2000 and 2001, Dimension Data and assisted in the opening of the Sun International Resort – Zambezi Sun and Royal Livingstone in Zambia. She was then offered a position of Assistant Food & Beverage Manager at Cascades, Sun City for a year before broadening her horizons overseas to Sopwell House, St. Albans, UK as Assistant Banqueting Operations Manager, Threadneedles Botique Hotel in London, UK as Restaurant Floor Manager and Banqueting and Park Plaza Leeds, UK as Events Co-ordinator.??Jeanne-Marie then had the opportunity to work in the Middle East at SNTTA Dubai, UAE as a Project Manager for an Incentive House for inbound tours, for 18 months. Upon her return to South Africa, she worked at the ABSA KKNK as Hospitality co-ordinator and then a consultant and trainer for a Lodge group in Limpopo before joining the Private Hotel School in December 2008.??Her extensive international operational hospitality experience will enrich the curriculum linking theory with practice.

Juliet Mc Anda

Juliet Mc Anda

Juliet Mc Anda – Faculty Co-ordinator

Juliet started her Hospitality career at The Private Hotel School in 2006, where she did in-service training at The Lanzerac Hotel & Spa. During her in-service training she has worked in all departments of the hotel gaining full knowledge of hospitality operations at a five star hotel. ??Through the guidance of the school and her knowledge obtained, it has qualified her for the position of Restaurant Supervisor at The Asian Games. She has achieved this position and worked the month, starting end November 2006 until beginning December 2006 for the company Compass at The Asian Games in Doha, Qatar in the Middle East. ??Juliet now shows her patronage towards The Private Hotel School by assisting in all aspects of administration and co-ordination of operations at the school.

Glenda van Wyk

Glenda van Wyk

Glenda van Wyk – Bookkeeper

Starting her work experience with Kelly Girl Temping agency as an all rounder temp, Glenda gained the opportunity to broaden her experience office management and bookkeeping. Completing a Business Computing Diploma course with Coopers & Lybrand in 1996 and a Pastel Accounting Certificate later that year, she has worked as bookkeeper and office manager for various companies and industries. Glenda joined the Private Hotel School in May 2009 as our new Bookkeeper.

Donna Lohbauer

Donna Lohbauer

Donna Lohbauer – Lecturer: Hospitality Management

Donna Lohbauer obtained her National Diploma in Hotel Management from the Central University of Technology – Free State. The hospitality industry opened many doors for
her, including the doors of The Bay Hotel in Camps Bay, The Hydro at Stellenbosch, those of the majestic Noordhoek Manor, a private residence on the Good Hope Estate, and the famous Coach House at Agatha near Tzaneen. Her career allowed her to run with the wild dogs of the Okavango Delta, tip-toe through the Tzitizikama Forest and to serve the local community of her hometown Bultfontein, in the heart of the Free State Platteland.

At the 2006 Asian Games in Doha, Qatar, Donna was one of the five restaurant managers for the master caterer’s team who was responsible to serve up to 40 000 meals per day at the Athlete’s Village. On a more intimate note she had the opportunity to coordinate ex-Springbok, Chester Williams’ wedding at Villa Via, Gordon’s Bay. Her involvement with education and training started in 1999, when she trained unskilled workers at her small á la carte restaurant. In 2001 she became a full time lecturer and academic coordinator at the Institute for Hospitality Training and qualified as an assessor and moderator. In 2003 Donna qualified as a Dale Carnegie Instructor and was fortunate enough to train management at the Table Bay Hotel in the V&A Waterfront, as part of her assessment. Donna is also an amateur play writer/actress who uses the performing arts to inspire and develop others and to teach and cross cultural borders.

Louise Theron

Louise Theron

Louise Theron – Assistant Manager

Louise studied at The Private Hotel School from 2007 until 2008. Apart from her academic studies, she has also gained knowledge and experience at a 5 star property where she worked in various departments as part of her in-house training. Her work experience and studies at The Private Hotel School well prepared her for the hospitality industry. ??After successfully completing her studies, Louise wanted to broaden her horizons in the hospitality industry, and worked as assistant manager at a 4 star guest house in Stellenbosch. Louise joined The Private Hotel School once again in June 2009 as the assistant manager at our new campus, 33 Stellenbosch.

Founding Partners

For founding partners Cindi Reiman, Dr. Corazon Gatchalian, Samir Thapa and Gene Cordova, AHA International Hotel Management Schools are a “natural next step” in their dual vision to provide tomorrow’s hospitality leaders with an innovative and comprehensive practical training and academic experience, and to create a better world through education, integrity and cultural understanding.

Cindi Reiman

Cindi Reiman

Cindi Reiman

As Founder and President of the American Hospitality Academy, Cindi Reiman has spent twenty years perfecting the art of practical hospitality training. Her practical methodologies, inspirational philosophies and dedication to excellence have earned her the respect and admiration of hospitality industry leaders, hospitality educators, and literally thousands of young people around the world. Today, more than 1000 students from academic institutions around the world participate annually in the AHA’s United States training programs.

Corazon Gatchalian

Corazon Gatchalian

Corazon Gatchalian Ph.D. CHE

A recognized academic leader throughout the Philippines, and in the Asia Pacific region, Dr. Corazon F. Gatchalian is a Professor of Hospitality Management at the University of the Philippines, the country’s premier university and where she was the former Chair of the Department of Hotel, Restaurant and Institution Management. A Certified Hospitality Educator, Dr. Gatchalian serves as the Academic Director for AHA-IHMS Corporate, ensuring that all academic curricula attain and maintain a consistent high quality, in accordance with AHA- IHMS standards.

Samir Thapa

Samir Thapa

Samir Thapa CHE

As Founder and Principal of the AHA Silver Mountain School of Hotel Management in Kathmandu — the premier hotel school in Nepal — Samir Thapa brings a wealth of experience, expertise and multi-cultural enthusiasm to his position as Co-Founder of AHA-IHMS. A Certified Hospitality Educator, Mr. Thapa holds an MBA in Hospitality Management from the United States. Prior to founding AHA Silver Mountain School of Hotel Management in his home country of Nepal, Mr. Thapa completed a comprehensive post-graduate program in Switzerland.

Gene Cordova

Gene Cordova

Chef Gene Cordova

Chef Gene Cordova is a graduate of top culinary schools in Europe and USA – Le Cordon Bleu-Paris, Ecole de Ritz Escoffier-Paris, Culinary Institute of America – and holds a Degree in Business Administration from Fordham University, USA. He was a pioneer, faculty instructor, administrator and marketing director of Center of Culinary Arts Manila (CCA), and Chef Instructor of the International School for Culinary Arts and Hotel Management (ISCHAM) and the University of the Philippines.

The Private Hotel School

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Staff Training Banner

You can send individuals or train your entire staff complement at once. They have regular training venues in Cape Town, Johannesburg, Limpopo and as from May 2009 Durban! Their trainers will however travel nationally to accommodate your needs. With approximately 20 soft skill workshops to choose from, Staff Training is able to assist you with most of your desired outcomes ranging from management training to frontline/reception. They pride themselves on keeping it real. Tell them your specific challenges and together they will find a solution for you.

Staff Training 1
Specials:

Promoting Efficiency through investing in people (IIP), personal responsibility and improved communication skills

With South Africa definitely in a recession, 2009 is proving to be quite challenging for some. Sales people are demotivated, managers are stressed and tension is running high. The situation needs to be managed in order to provide support and knowledge enabling and empowering us all to move forward. The temptation and opportunities for staff to resent the pressure and for teams to passively (or actively) obstruct the company efforts and initiatives are huge. Friends are being retrenched, sales people are being dismissed, warnings are rife and management is changing. Do not get caught napping! NOW is the time motivate and empower your managers and teams.

Our Promoting Efficiency seminars are being hosted as inhouse as well as at the open hosted venues.

Content

  • Putting the economy into perspective
  • Understanding the different personality types in a team
  • Team and departmental communication
  • Understanding generation X,Y and the Baby Boomers
  • Setting and applying continual goals and motivation
  • Differentiating between urgent and important
  • Accountability as a part of our future

Staff Training 2

Staff Training was started by Debbie Engelbrecht in 2000.  Her vision to keep it real and help real South Africans find real solutions to real problems.  This hasn’t stopped her making them smile though!!  Her main aim in life being to spread cheer , motivation and knowledge.

Staff Training

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The SA Image Academy2

The South African Image Company is home to the most modern approach of image consulting in the industry.

Minnette Luus is the Co-Founder and CEO of The South African Image Company. After Minnette completed her first image consultant course at ColourWorks International, she traveled to Sydney, Australia, where she received her formal international training at The Australian Image Company.

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Minnette is an accredited member of the Association of Image Consultants International (AICI), and has recently been certified as an International First-Level Consultant after passing this examination in the USA with merit. When it comes to image, Minnette has a natural talent to know what looks good and what does not. Her passion and flare for style awakened her desire to share this talent with the world.

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Minnette’s desire to positively influence people is clearly displayed in the way she handles each client. With professional, hands-on service and a caring personality she truly makes a long-term difference in every client’s life.

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She believes that one is unable to positively influence others, if you do not make the change in yourself first. With her expertise she helps all her clients to make that first change within themselves.She is knowledgeable, outspoken, highly determined, skilful, yet compassionate when working with people. As a natural entrepreneur, Minnette was privileged to discover early in her life what she was born to do, and this is reflected in the way her passion transformed into success.

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Sharlien Wentzel has recently been appointed as an assistant image consultant. She has just been certified as a qualified image consultant and stylist at The South African Image Company, and specializes in consultations for scholars and students. With her warm personality and enthusiastic attitude towards her career, clients repeatedly make use of Sharlien’s services.

The South African Image Academy

Whether you want a state-of-the-art image consultation, or become an image consultant with the best internationally certified course in South Africa, they can assure you that you won’t be disappointed!

The South African Image Academy

Why should I do this course?

They provide our trainees with complete, personal and up-to-date resources to use in their consultations, which make it possible for you to style…professionally! They do not only teach you how to dress people but also teach you the essentials of marketing and managing your own business.

The South African Image Academy

The course is complemented by a large amount of high quality and comprehensive take home materials. The course content is constantly being up-dated to ensure the highest level of benefit to students. After the course, you will be equipped with everything you need to start your own business. After training with The South African Image Academy, you can be an independent consultant.

The South African Image Academy

Unlike some Image Consulting Courses, you may, but do not need to use thier name for your business. To help you make looking good a way of life rather than an intense effort, give us a call for colour, style, make-up, wardrobe and shopping consultations advice.

The South African Image Academy

Their next training is 25 October – 4 November 2009 in GAUTENG!

The South African Image Academy

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