Secretarial

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Monthly Competition

Training Course Giveaway!

On the first Tuesday of each month, KumaloGreen will be giving away a seat on any one of our public courses, to a randomly selected winner!

How to enter:

Simply click on the link below, and press send. This will automatically send us an e-mail from your e-mail address. (We will not share your e-mail address with anyone, and will only use it to keep you informed of up-coming KumaloGreen training events and offers).

You only need to enter once each month. Winners will only be announced via e-mail, so make sure the address you enter with is valid.

Our next draw takes place on 1 April 2010, the winner will be announced via our e-mail newsletter.

Click here to enter our Competition

Congratulations to our winner!

February Winner: Willa Wagenaar, HSRC
March Winner: Samsonisa Rajap, Parmalat

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Ignite business services offers energized facilitation and training services which are customized according to a companies needs, focused on enhancing the sustainability of the program and the learning. Ignite is passionate about making a difference and adding value to your business.

They specialize in communication, sales, customer service.

The Team

“Sacha has provided the solution by strategically breaking down the problem to the most basic form and creating a practical, easy to use, step-by-step programme that is fun, enjoyable and easy to adapt to; at any level. I would recommend her to any organisation trying to get their staff motivated and productive. She assisted with staff retention and record breaking sales months.

The workshops have been priceless” Momentum 2007

Sacha Traub

Sacha Traub has spent the last decade conquering and mastering the sales and service industry. Identifying a gap in the market, Sacha devised training materials to aid the development of staff and management to assist in creating a holistic, productive and powerful work force. Sacha is successful in empowering individuals to learn, improve and take pride in every aspect of what they do. By providing people with accessible skills and knowledge she has enabled many to open doors of opportunity and hope, while helping to dispel any possible fears and low self-esteem. Sacha gives people the awareness to pioneer change, both personally and professionally.

Her overseas work experience has given her great insight into a 6-Star customer service culture, acknowledging the importance of achieving optimum sales productivity. These results are achieved through interactive, fun training that is simple and practical providing immediate an impact within your business.

‘Phenomenal, inspirational, powerful’ are all words that are often used when describing Sacha Traub and her facilitating techniques/workshops.

“Sacha’s presentation skills are excellent. Her attention to detail and getting the message across are great strengths. All staff were complimentary about her knowledge and confidence. She has been instrumental in equipping our staff with necessary skills to increase retail sales and guest communication”

Focus areas:

Delight your client
Ignite your sales
Time management
Supervisory skills
Performance management
Ignite your interactions
Telephone and Admin skills
Motivational workshops
Cultural diversity
Assertiveness
Change and conflict management

Most popular new course this quarter: Cultural Diversity
Most requested existing course- Ignite your interactions
Most popular basic skills course- Telephone skills

Discount Policy : They also have  discount policy for every 3 people booked the 4th is free.

Why are they different:

Their personal relationships with clients
No minimum number of people to train
Fun and interactive training
Cost effective
Onsite or offsite
Discount policy

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You can send individuals or train your entire staff complement at once. They have regular training venues in Cape Town, Johannesburg, Limpopo and as from May 2009 Durban! Their trainers will however travel nationally to accommodate your needs. With approximately 20 soft skill workshops to choose from, Staff Training is able to assist you with most of your desired outcomes ranging from management training to frontline/reception. They pride themselves on keeping it real. Tell them your specific challenges and together they will find a solution for you.


Specials:

Promoting Efficiency through investing in people (IIP), personal responsibility and improved communication skills

With South Africa definitely in a recession, 2009 is proving to be quite challenging for some. Sales people are demotivated, managers are stressed and tension is running high. The situation needs to be managed in order to provide support and knowledge enabling and empowering us all to move forward. The temptation and opportunities for staff to resent the pressure and for teams to passively (or actively) obstruct the company efforts and initiatives are huge. Friends are being retrenched, sales people are being dismissed, warnings are rife and management is changing. Do not get caught napping! NOW is the time motivate and empower your managers and teams.

Our Promoting Efficiency seminars are being hosted as inhouse as well as at the open hosted venues.

Content

  • Putting the economy into perspective
  • Understanding the different personality types in a team
  • Team and departmental communication
  • Understanding generation X,Y and the Baby Boomers
  • Setting and applying continual goals and motivation
  • Differentiating between urgent and important
  • Accountability as a part of our future

Staff Training was started by Debbie Engelbrecht in 2000.  Her vision to keep it real and help real South Africans find real solutions to real problems.  This hasn’t stopped her making them smile though!!  Her main aim in life being to spread cheer , motivation and knowledge.

Staff Training Profile and Courses

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Keybase Training Solutions is a state of the art training institution that takes pride in the service they offer their learners.  They offer hands on tuition, small classes and have amazing facilities. Their facilitators are very experienced with years of training which ensures that your course expectations will be met. Keybase Training Solutions is an ISETT Seta accredited center with both Assessors and Moderators and course are aligned to the NQF Unit Standards

The institution offers workshops for all people in management roles:

Leadership

This 1 day workshop will give you skills to build a team, manage your workload and time effectively, and cope with stress and other related issues for people in Leadership roles.

Date:  9 September
Investment:      R1 700 + VAT per person
Call Candice on 011 894-2077 to book now – seats are limited.

Keybase is 19 years old, and Cheryl Oelofse, one of the founding members, still runs the Benoni Branch.  They also have a branch in Pretoria, but also offer on-site training nationwide.  Courses can also be customised to suit your needs, or you can attend a public short course.

Contact Cheryl Oelofse at Keybase Training Solutions directly if you need any other information – cheryl@keybase.co.za or 011 894-2077

KeyBase Training Solutions

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Academy of learning logo

YOU HAVE FINISHED SCHOOL. NOW WHAT?

You have finished school, partied and enjoyed a couple of months holiday. What now?

You look for a job, but few employers want to employ you without experience, but you cannot get experience without a job. It’s a lose-lose situation.

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One option is to further your studies in the occupational field of your choice. However, after sitting in lecture rooms for 6 or 12 months twiddling your thumbs, you still don’t have actual experience in the subjects for which you have studied.

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One solution is to study at Academy of Learning where most courses are “hands on” or theory and practical. This means that you acquire “experience” from day one. It means that you have to actually do that which you are studying. For example, if you are studying word processing level 1, you will actually be using the word processing computer program at the start of your course (courses are also known as “programs” nowadays – confusing?).

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Our unique Integrated LearningTM System is an exercise-based method in which each new step builds upon those already mastered.

Audio instructions are used to explain concepts, guide students through some initial skill-based applications, and provide an opportunity to practise additional applications that are featured in the course workbook. CD’s are customised to keep pace with each book.

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Lessons are presented in two-hour modules, which build level-by-level, so that students achieve competence and confidence as each one is mastered.

As students are not reliant on lecturers or set timetables or classes, they can commence with their qualifications at any time during the year.

At this stage, it might be advisable to clarify the difference between studying at school, adult training and development:

Education is the range of activities aimed at developing moral values and understanding.  The purpose of education is to develop students intellectually and to provide them with the base for further learning.  Education is the basic knowledge rather than the applied skills and it has little implication to a specific job.  Education is received at schools and universities and it is of value throughout life. A couple of important aspects of education are that it is generally one-way communication, from teacher to student. This means that you merely sit and listen, with little feedback to the teacher. Secondly, there is no motivation for the student—you go to school, or else!

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Training is a deliberate effort to teach specific skills, knowledge and attitudes to serve a specific purpose.  The purpose of training is to enable the learner to apply the knowledge, skills and attitudes (“competency”) in order to achieve the objectives of the organisation.  Training should result in the trainee’s ability to do the job better. You will notice the words “deliberate” and “specific skills”. This is different to education. In training, you are trained “specifically” in a certain skill required for an occupation. Another reason why training is different to education is that the communication is two-way (lecturer or computer/audio-visual to student and vice versa). Training differs from education as motivation already exists, as the student decided which course (program) to study and paid for it (or was it the parents?).

Development is more specific than education.  It is the process whereby people gain experience/knowledge, skills and attitudes (“competency”) to become (or remain) successful within their organisations.  It refers more to the development of the whole person rather than the training of specific skills to perform a single task. Development also entails two-way communication between employee and lecturer/senior staff member and vice-versa.

To summarise, education is usually carried out at school, training at a college after high school and development during employment.

Career courses offered include Information Technology, General Business, Secretarial, Tourism and Management.

Academy of Learning

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