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	<title>My Dream Course Blog &#187; Customer Service &#187; My Dream Course Blog</title>
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		<title>Re:engage Assertiveness 2 day course</title>
		<link>http://www.mydreamcourse.co.za/blog/2010/03/01/reengage-assertiveness-2-day-course/</link>
		<comments>http://www.mydreamcourse.co.za/blog/2010/03/01/reengage-assertiveness-2-day-course/#comments</comments>
		<pubDate>Mon, 01 Mar 2010 06:00:03 +0000</pubDate>
		<dc:creator>mydreamcourse</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Personal Development]]></category>

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		<description><![CDATA[Who should attend? • HR Personnel • Managers • Supervisors • Marketing Staff • Sales Staff • General Staff Personal outcomes: • Development of assertive processes • Improved personal confidence • Improved personal satisfaction • Identification of specific areas of personal development • Identification of strengths and talent • Improved personal effectiveness in management, supervision &#8230; </p><p><a class="more-link block-button" href="http://www.mydreamcourse.co.za/blog/2010/03/01/reengage-assertiveness-2-day-course/">Continue reading &#187;</a>]]></description>
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		<title>Ignite business services</title>
		<link>http://www.mydreamcourse.co.za/blog/2009/10/22/ignite-business-services/</link>
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		<pubDate>Thu, 22 Oct 2009 06:23:52 +0000</pubDate>
		<dc:creator>mydreamcourse</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Personal Assistant]]></category>
		<category><![CDATA[Secretarial]]></category>
		<category><![CDATA[Skills Development]]></category>
		<category><![CDATA[administration skills]]></category>
		<category><![CDATA[change management]]></category>
		<category><![CDATA[conflict management]]></category>
		<category><![CDATA[cultural diversity]]></category>
		<category><![CDATA[performance management]]></category>
		<category><![CDATA[supervisory skills]]></category>
		<category><![CDATA[telephone skills]]></category>
		<category><![CDATA[time management]]></category>
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		<description><![CDATA[Ignite business services offers energized facilitation and training services which are customized according to a companies needs, focused on enhancing the sustainability of the program and the learning. Ignite is passionate about making a difference and adding value to your business.]]></description>
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		<title>Keybase Training Solutions</title>
		<link>http://www.mydreamcourse.co.za/blog/2009/09/03/keybase-training-solutions/</link>
		<comments>http://www.mydreamcourse.co.za/blog/2009/09/03/keybase-training-solutions/#comments</comments>
		<pubDate>Thu, 03 Sep 2009 06:45:43 +0000</pubDate>
		<dc:creator>mydreamcourse</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Information Technology]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Secretarial]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[presentation skills]]></category>
		<category><![CDATA[time management]]></category>

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		<description><![CDATA[Keybase Training Solutions is a state of the art training institution that takes pride in the service they offer their learners.  They offer hands on tuition, small classes and have amazing facilities. Their facilitators are very experienced with years of training which ensures that your course expectations will be met.]]></description>
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