This course can be taken at any time.
Main Location (Pretoria)
Being able to communicate, negotiate and present effectively is a critical management skill. When communication is not effective it can create conflict, misunderstandings and barriers that can negatively influence our most important inter-personal relationships at work and at home. Knowing how to communicate, negotiate and listen effectively can make the difference between success and failure.
This course is designed to provide delegates at supervisory and middle management level with the skills, knowledge, techniques and strategies to communicate, negotiate and present effectively so that they can get their point across in a confident, clear manner, improving efficiency and productivity.Who should attend?
Delegates are continually assessed and given feedback during the training interventions. Each delegate is required to explain their expectations of the training and individual areas requiring improvement at the start of the program to the trainer to ensure that their individual needs are met.
Each delegate receives a comprehensive training workbook covering all information related to the course. In addition each workbook contains problem-solving exercises, self-assessment exercises, topics for groups discussions and questionnaires to ensure that learning is ingrained, practical and applicable.