Business & Commerce > Communication

Effective Communications & Human Relations

Course Dates:

This course can be taken at any time.

Course Type:

Customised

Course Location:

Main Location (CAPE TOWN)

Course Description:

Dale Carnegie Course: Effective Communications & Human Relations




"Lessons learned through Dale Carnegie help us keep a more harmonious and productive atmosphere between our employees and clients. As a result, the bottom-line is affected." – Managing Partner, Lenders & Financial Company




Look around you at successful business people, world leaders, professional athletes and entertainers. You’ll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates.


This course will help you master the capabilities demanded in today’s tough business environment. You’ll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You’ll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you’ll develop a take-charge attitude initiated with confidence and enthusiasm.


In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.


Who Should Attend

Employees at all levels in a corporation who seek to maximize their performance, become stronger leaders and add more value to the organization.


You Will Be Able To



Tackle complex challenges Generate more and better ideas Excel as a consensus builder Communicate clearly and concisely Reduce self-consciousness and fear Apply 30 human relations principles

Format
Dale Carnegie Course: Effective Communications and Human Relations is a 12-week course running one night per week for 3.5 hours per session. This proven, time-spaced learning methodology allows you to practice between sessions so that these principles become part of your skill set. (Starting times may vary according to location)

Find out how to reinforce this course with online materials. Learn more at http://carnegie.infoally . c o m


Course Syllabus

Module 1
Build a Foundation for Success
Recall and Use Names

Module 2
Build on Our Memory Skills and Enhance Relationships
Increase Our Self-Confidence

Module 3
Revitalize Ourselves
Recognize Our Achievements

Module 4
Energize Our Communications
Organize Our Ideas to Get Action

Module 5
Put Stress in Perspective
Unleash Our Full Potential

Module 6
Make Our Ideas Clear
Think on Our Feet

Module 7
Cultivate Strong Relationships
Create a Positive Environment

Module 8
Build Others through Recognition
Realize the Power of Enthusiasm

Module 9
Influence Others through Leadership
Develop More Flexibility

Module 10
State Our Opinions with Credibility
Come to Grips with Stress

Module 11
Demonstrate Leadership
Inspire Others

Module 12
Celebrate Success
Renew Our Goals

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