This course can be taken at any time.
R2010.00 per person excluding VAT.
Main Location (Randburg)
Each person in business needs to communicate effectively with customers, colleagues and suppliers. It happens every day, all the time.
During this interactive workshop participants will learn the skills and attitudes necessary to communicate effectively at work. Participants will walk away with an understanding of their individual power to make healthy communications choices. Through dynamic, memorable instruction on the beneficial effect of positive words and actions in the workplace, participants will learn that will help them make a profoundly positive difference in the morale, productivity, stress level and loyalty of individuals both in and outside their organisation.
A practical, yet in depth programme covering effective business communication principles.
Delegates will learn how to:
Experience a heightened sense of awareness regarding interpersonal communication Understand techniques for communicating effectively in the workplace Know the difference between appropriate and inappropriate emotional expression in the workplace Understand how non-verbal behaviour can have an impact on how a message is received Improve Written Communication Skills Establish Rapport with Colleagues, Clients and Suppliers Describe potential barriers to communication and give potential solutions for each barrier Say the right thing the right way to gain the right results Become aware of Body Language and learn Non-Verbal techniques that enhance professional communication
An inter-active one day workshop with strong emphasis on business communication and individual awareness.