Writing & Publishing > Business Writing

E-Learn Email Etiquette - web based programme

Course Dates:

This course can be taken at any time.


Usually takes around 8 hours to complete

Course Cost:

On application

Course Type:

Distant Learning

Course Location:

Main Location (Pretoria)

Course Description:

This e-learning (computer, web based) programme will enable delegates to spend less time writing emails and yet, to produce emails which are concise, accurate, effective and suitable in terms of the latest email etiquette and trends.  This e-learning intervention can be done in the delegates own time and pace and location.

It is suited to individuals and companies who wish to standardise their  approach to style and effectivity of email communication, both interanlly and externally.

Specific Outcomes Covered

To learn about email etiquette and current trends in writing style and practice.
To learn about the legal pit falls and implications of writing an email.
To understand how to structure an email, and how to develop the content for clarity of thought and logical progression.
To learn to use an effective subject heading to assist the clarity of the message
To make appropriate word choice to use the correct tone.
To learn to avoid exaggeration and  clichés etc.
To learn about typical grammar and punctuation pitfalls and how to avoid these.
To learn to be clear in your intention and action plan.
To save time in writing your emails.

Additional Notes:

The beauty of this programme is that it can be done anywhere, anytime as long as you have access to a computer and the internet.

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