Business & Commerce > Communication

Communication & Body Language

Course Dates:

This course can be taken at any time.

Course Type:

Customised

Course Location:

Main Location (Johannesburg)

Course Description:

In today's fast paced, high tech world, people tend to forget the importance of simple human contact and kindness -remembering people's names, trying to make a good impression and greeting people with a firm handshake. Even though people may have loosened up somewhat in their usage of titles, you still find a very distinct pecking order to who is introduced to whom in the business world.


Being able to introduce people and explain who they are makes everyone feel comfortable in a new situation and is one of the most useful skills you can acquire in the business world. The ability to confidently introduce yourself or others demonstrates that you are at ease and in control - and by extension, you set others at ease, too.

We will teach you how to handle:


Positive Introductions.

Understanding the pecking order.

The protocol of handshaking.

Remembering names.

Tact and making sparkling conversation.

Talking too loudly.

Drawing a blank on what to say.

Dealing with teams and rivals and recognizing problem personalities.

Handling stress.

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