Business & Commerce > Communication

High Impact Communication

Course Dates:

This course can be taken at any time.

Course Type:

Part Time Day

Course Location:

Main Location (Jukskei Park)

Course Description:


Objectives - Learning Outcomes:

Higher confidence levels, improved self esteem, assertive behaviour, diminish anxiety & stress levels, use time efficiently, delegate to empower others, positive & open body language, the ability & courage to address difficult issues effectively, build positive interpersonal relationships, improve performance and self motivation, speak confidently, convey spoken information well, improved listening skills, deliver effective presentations, overcome fear of the new, bring balance into daily living, acting with integrity & demonstrate sound business ethics & trust. Creative & accelerated productivity, understanding the mindset of others and co-creativity.


Role plays, case studies, interactive workshops, experiential learning, support videos, practical problem solving techniques.

Outline of Programme:

Leadership through relationship building

First impressions

Develop open communication

Delegate effectively

Present in a professional manner

Foster an ethos of effective decision making and judgement

Create a positive attitude

Establish a culture of trust by becoming trustworthy

Turn resistance into resolve

Handle conflict effectively

Foster a sense of co-operation

Paradigms, flexibility and tolerance

Practical goal setting techniques to be successful

Solve problems creatively

Run formal and informal discussions and meetings

Understand and develop emotional intelligence in business

Memory management techniques to increase performance

Establish techniques which will influence behaviour and attitudes

Duration Options:

9 weeks – 9 modules, one module per weeks for 3 to 3½ hours

4 days - 1 day per week, or alternatively 4 consecutive days (in-house only)

Group Size:

Minimum 8; Maximum 12 delegates

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